Retail Showroom

Salter's Fireplace, Hatfield PA

Increased showroom sales by 34% ($1.5 M to 2.0 M) and achieved 65% company revenue growth FY 2022. Reprogrammed company POS System to reflect sales process reducing hard copy filing, internal communications, issues from scheduling to installation, and increasing customer satisfaction/sales revenue.

Offenbacher 's, Washington DC Metropolitan Area

Offenbachers is a high-end Fireplace, Patio, Recreation showroom in the home improvement industry. Responsibilities included daily showroom operations including Sales, Coaching, Customer oversight, P&L, Project Management, and IT infrastructure builds. Averaged 20% year over year growth, oversaw 2 showroom new construction and integrated operations of retail acquisition.

• Designed intranets to communicate internally more effectively and with vendors. Increased sales turnaround by 30% and increased customer satisfaction resulting in increased sales per sales representative.
• Increased floor traffic purchases from 1 in 5 to 1 in 3 resulting in increased sales and customer satisfaction.